Shipping policy
Last Updated: March 9, 2026
At Agode Shop, we are committed to delivering your orders safely and efficiently. Please read this policy to understand how we handle shipping.
1. Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
- We use reliable shipping carriers to ensure your order reaches you.
- Delivery times may vary depending on your location and carrier performance.
- Estimated delivery is typically 7–25 business days, depending on factors such as customs clearance and shipping delays.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your order and destination.
- Free shipping promotions may apply on qualifying orders.
- Any customs duties, taxes, or import fees are the responsibility of the customer.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your shipment through the carrier’s tracking system.
5. Shipping Restrictions
- We strive to ship to all locations, but some addresses may be restricted due to carrier limitations.
- If your address cannot be serviced, we will contact you to resolve the issue.
6. Lost or Damaged Shipments
- Agode Shop is not responsible for packages once they are marked as delivered by the carrier.
- If your package arrives damaged, contact us within 48 hours with photos. We will arrange a replacement or refund if applicable.
7. Contact Us
If you have any questions about shipping, contact us at:
- Email: support@agode.shop
- Phone: +1 (606) 619-2456